Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences,
and as a result we can suggest ways to improve quality and revenue for our clients,
Are you looking for a telemarketing firm that would go that extra mile for your customer?
Since the founding of our company in 1994, Tokyo, Japan, our top priority has always been placed on the customer’s perspective. While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry,
Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences, and as a result we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.
We strive to be a model corporate citizen, and recognize the responsibility to work in partnership with the communities in which we operate.
We feel that through volunteer work, our employees will have a truly eye-opening and rewarding experience, since this experience will also enrich our employees sense of customer service in our day-to-day interactions with our clients.