WelcomeWelcome to Cebu tele-net Communication Service, we have over 26 years of expertise
Phone+63(32)260-7222
Emailinfo@cebutele-net.com
Cebu tele-net Philippines
Cebu tele-net Philippines

Grow your business

Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences,

and as a result we can suggest ways to improve quality and revenue for our clients,

Are you looking for a telemarketing firm that would go that extra mile for your customer?

Japanese -Inspired Quality

Japanese -Inspired Quality

We pride ourselves on the Japanese value of ‘Omotenashi’. This is a unique and traditional approach to hospitality and customer service that Japan is renowned for. Your customers are as important to us as they are to you and this is truly reflected in our service.
Communication

Communication

Whether inbound or outbound, we offer live call agents 24/7. All of our agents are professionals and get to know your business and values inside out. Allow our agents to work as an extension to your team and add value.
24/7 Coverage

24/7 Coverage

In today’s global economy, having 24/7 coverage is becoming more necessary. A quick response time to customer inquiries at all hours of the day goes a long way in fostering customer loyalty and improving brand image.

Know About tele-net

Since the founding of our company in 1994, Tokyo, Japan, our top priority has always been placed on the customer’s perspective. While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry,

Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences, and as a result we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.

Know About tele-net
Social contribution activities

Social contribution activities

We strive to be a model corporate citizen, and recognize the responsibility to work in partnership with the communities in which we operate.

We feel that through volunteer work, our employees will have a truly eye-opening and rewarding experience, since this experience will also enrich our employees sense of customer service in our day-to-day interactions with our clients.

tele-net Projects

Product Tech Specialist

Started with the account with two customer service representative. Through, it good management practice: real time reporting, customer insights.

Outbound - B2B

This marketing company has their own captive site in Cebu City calling out businesses in the US but could not get the right talent on board.

Customer Service and Retention

Besides from taking care of the customers we were also tasked in convincing customers to stay on and wait for the results of the product.

Frequently Asked Questions

Frequently Asked Questions
We have 26 Years
Of Experiences
  • 700
    Clients
  • 2200
    Projects
  • 800
    Staff

Our Expert Team

―∞―
Osawa
Naoya Osawa
CEO
Chisato
Atoc Chisato
Senior Operation Manage
Silver
Cepeda “Silver” Ballena Anthony
Business Development Manager
Other TEAM >

Request For Call Back

We will solve your problem. Give us your email address or phone number. Our staff will contact you as soon as possible.