Since the founding of our company in 1994, Tokyo, Japan, our top priority has always been placed on the customer’s perspective.
While IVR (Interactive Voice Response) and other automated technologies became the accepted trend in this industry, we remained focused on providing customer support with real human interactions and empathy, not emotionless automated messages.
Since we have direct communication with our client’s customers, we are able to gain valuable insight into the customer’s thoughts and experiences, and as a result we can suggest ways to improve quality and revenue for our clients, while also conveying the client’s branding and company philosophy to their customers in a friendly and professional manner.
This is the reason why we have been successful in Japan to this day, for over 20 years. By delivering high quality services and going the extra mile to make our client’s happy, while also offering competitive and cost effective pricing to our clients in Japan. Now our goal is to achieve the same success in the global market!
Delivering heart to heart interactions while placing a solid emphasis on dialogue and professionalism
At tele-net we take time to really get to know your business. Once we understand your core principles and values, we ensure that we deliver your message and follow your ethos as we communicate with clients on your behalf. We go above and beyond to tailor our services towards the unique needs of our customers. It is this level of detail and personalization that places us above our competitors.
tele-net believes that our services are not only about simply providing a service,but also putting our heart and hospitality, as the Japanese would say "omotenashi", into every single action we take to understand your heart and feelings for your mission and goals.
tele-net believes this emotional connection to the customer is the heart of "omotenashi" and respect for one another will enhance each other’s values.
it is our mission to build heart-to-heart communication all over the world by providing "omotenashi" high quality services for you.
|Company Name||Cebu tele-net Philippines Corporation|
|PHONE||+63 (32) 260 7222|
Philippine Economic Zone Authority (PEZA) is a government agency in the Philippines under the Department of Trade and Industry created to help promote investments in the export-oriented manufacturing industry, into the country by assisting investors in registering and facilitating their business operations and providing tax incentives. PEZA also assists investors who locate in service facilities inside selected areas in the
Cebu tele-net Philippines Corporation has passed all PEZA requirements and is eligible for various fiscal and non-fiscal incentives. We are located in GAGFA I.T. CENTER which is a world-class PEZA-accredited building in one of the Special Economic Zones of Cebu City.